Store Policy
All of the products at Elis Clain Group (ECG) are digital at this time.
Our products are geared towards African American students but students of any race will find value in our lessons.
We want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies.
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If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
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Our Shipping Policy
How We Do It
All of our products are digital at this time and digital texts will be made available either to download or sent to you by email. The download link is valid for 30 days. Pre-ordered digital products will become available at the time specified.
Our Return Policy
Everything You Need to Know
Unfortunately, digital products cannot be returned, therefore, there are no refunds on digital products.
Warranty Information
The Information You Need to Know
It is recommended that you save your products on a hard drive and print them for optimal use.
Privacy at ECG Educational Resources
All about Information Security
We do not sell your information and ECG does not use cookies. We maintain receipts of purchase, however, your credit card is processed through Wix.com credit card service providers.